FAQs for www.harness.org.au

Q: I have forgotten my password - how can I retrieve it again?

A: Visit this link and enter your email address.  Your username and password will be sent to your email address.

Q: I have changed my email address - how can I update my details?

A: Log in to the Trading Ring, then select "Update Account Details" from the menu at the left.  This will update your email address for all areas of www.harness.org.au (including Blackbook and Trading Ring).

Q: What screen resolutions are supported by www.harness.org.au?

A: Although www.harness.org.au will work for users with smaller screen resolutions, best user experience will be obtained with screen resolutions of 1024 x 768 or larger. 

Q: I can't read the text - it is too small

A: If you are using Internet Explorer please check the settings under the menu option View->Text Size.  For best results this should be set to no smaller than Medium.

Q: What browsers are recommended by www.harness.org.au ?

A: For best results www.harness.org.au recommends Mozilla Firefox 3.x or Microsoft Internet Explorer 7 and above.  These can be downloaded free of charge from the links below:

Mozilla Firefox 

Microsoft Internet Explorer

Users with versions of Microsoft Internet Explorer older than version 6 may experience difficulties with the site. 

Javascript should also be switched on for the best user experience.

Users with older hardware may find the Opera Web Browser a lightweight option.  This can be freely downloaded from http://www.opera.com/download/

Q: Why can't I view the last lap replays?

A: Click here for help with the replays

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